Privacy Policy
At Stay Nur, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you book or interact with us through our website or any associated booking platform.
1. Information We Collect
- We may collect the following information:
- Full name
- Email address
- Phone number
- Payment details
- Booking details (dates, property booked, guest information)
- Any communication or feedback you provide
2. How We Use Your Information
We use your information to:
- Process and manage your booking
- Communicate with you before, during, and after your stay
- Comply with legal obligations (e.g. local laws, tax regulations)
- Improve our services and your guest experience
We will never sell or rent your information to third parties.
3. Data Security
We implement appropriate technical and organizational measures to protect your personal data. All payment transactions are handled by secure, PCI-compliant third-party processors.
4. Third-Party Services
We may use trusted third-party services to manage bookings and communication. These providers have their own privacy policies, and we encourage you to review them.
5. Your Rights (GDPR Compliance)
If you are located in the UK or EU, you have the right to:
- Access the data we hold about you
- Request corrections or deletions
- Withdraw consent where applicable
- File a complaint with a supervisory authority